Petco Reviews
(Rated by 1309 users)
Are you looking for ways to save money when shopping at Petco. Our Petco coupon codes can help you do just that! Over 1309 customers have already used our coupons to save an average of $55 with Petco discount codes. There are currently 60 coupons available, so now is the perfect time to join in on the savings.
Are you looking for ways to save money when shopping at Petco. Our Petco coupon codes can help you do just that! Over 1309 customers have already used our coupons to save an average of $55 with Petco discount codes. There are currently 60 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Samsung Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Shipping & Delivery5.0
- Price & Quality4.6
- Customer Service4.8
- Return Policy4.7
Recent Customer Reviews (10)
Louise Langer
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Veronica Jones
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Lisa Boehm
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Stella Holmgren
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Juan Dean
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Andrea Bosch
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Paul Esposito
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Helga Krieger
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Rule Leroux
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Florence Sandoval
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Petco Pricing
Vital Care Premier (dogs and cats)
$24.99 per month
Vital Care Premier (birds, reptiles, fish, and small pets)
$9.99 per month
Dog Grooming
starts at $24
Payment Methods
Accepted Payment Options:
Prices for items on Petco.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Samsung Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Petco credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Petco Pros & Cons
Pros
1
Wide Selection of Products: Petco offers a broad range of products for various pets, including food, toys, grooming supplies, and more.
2
Convenient Services: Petco provides walk-in grooming services, self-serve dog washing stations, and online training courses for pets.
3
Budget-Friendly Options: Petco offers affordable services and discounts through programs like the Vital Care program and partnerships with Rover for pet sitting.
4
Flexible Shopping Options: Customers can shop online and enjoy free shipping on orders over $35, as well as in-store pickup options.
5
Employee Discount: Employees receive a 20% discount on all store items, including pets and grooming services.
CONS
1
Customer Service Issues: Many customers have reported poor customer service experiences, including rude workers and delayed or incorrect orders.
2
Quality Control Concerns: There have been complaints about the quality of certain products, such as leopard gecko enclosures that can cause severe ailments.
3
Pricing Inconsistencies: Prices for services like grooming can vary significantly depending on the location, and some customers have reported being quoted higher prices than listed online.
4
Shipping Problems: Some customers have experienced issues with shipping, including unexpected surcharges and delayed orders.
5
General Dissatisfaction: Petco has an average rating of 2.1 to 2.9 stars from various review platforms, indicating that many customers are generally dissatisfied with their experiences.
Petco Features and Benefits
Features
Vital Care Core
Free membership with benefits like earning points on purchases and a free eighth dog groom.
Vital Care Premier
$24.99 per month for dogs and cats ($9.99 for birds, reptiles, fish, small pets) with discounts on nutrition, veterinary exams, grooming, and supplies.
Dog Grooming
Pricing starts at $24 for X-SMALL dogs (1-10 lbs) for bath only, increasing by size.
Veterinary Services
Members-only pricing and offers, personalized care notifications, Vital Care points back on every purchase.
30-Day Return Policy
Full refund or exchange for unused items in original packaging with proof of purchase.
60-Day Store Credit
Maximum period for store credit on returns.
In-Store Returns
Free at any Petco or Unleashed location.
Personalized Homepages
Tailored to user's preferences and pet's needs.
Auto-Reorder Subscriptions
Convenient for scheduling regular deliveries of pet supplies.
Online Appointment Booking
Easy to schedule grooming or veterinary visits.
Robust Library of Pet Care Content
Provides valuable information and resources for pet owners.
Wide Selection of Products
Broad range for various pets including food, toys, grooming supplies.
Convenient Services
Walk-in grooming, self-serve dog washing stations, online training courses for pets.
Budget-Friendly Options
Affordable services and discounts through Vital Care program and Rover partnerships.
Flexible Shopping Options
Online shopping with free shipping on orders over $35 and in-store pickup.
Employee Discount
20% discount on all store items, including pets and grooming services.